FAQ

FREQUENTLY ASKED QUESTIONS

Clear Answers To Help You Make The Right Choice

  • What makes Ruwad Digital different from other agencies in the Arab market?
    We combine global expertise with a deep understanding of Arab culture, ensuring our digital solutions are both innovative and culturally aligned.
  • Do you work with businesses of all sizes, or only large brands?
    We support startups, SMEs, and enterprises. Our solutions are scalable and tailored to your business size.
  • How do you ensure your solutions align with Arab culture and values?
    Our team respects Arab traditions and audience preferences, blending technology with cultural sensitivity in every project.
  • What kind of ROI should I expect from your digital solutions?
    While ROI varies by service, our focus is on measurable gdo rowth—more traffic, better engagement, and stronger leads.
  • How long does it usually take to see results from your services?
    Web development results are instant once live. SEO and marketing show impact in 3–6 months, while CRM and chatbots deliver value from day one.
  • Do you offer services in both Arabic and English?
    Yes, we provide bilingual solutions to help you reach a wider audience.
  • Can I see case studies or client success stories before signing up?
    Yes. We’ll be happy to share examples of our work and success stories across different industries.
  • Do you provide support after project delivery?
    Absolutely. We offer ongoing support, updates, and optimization to keep your business growing.
  • How do I get started with Ruwad Digital — consultation, demo, or proposal?
    Simply reach out through our contact form. We’ll schedule a free consultation to understand your needs and propose the right solution.
  • Can I get a customized package instead of standard services?
    Yes. We design flexible packages so you only pay for what your business truly needs.
  • How will digital marketing help me attract more customers?
    It increases your online visibility, builds brand awareness, and generates qualified leads.
  • Do you provide a complete social media strategy or just posting?
    We do both—strategy, creative content, and execution.
  • Can you manage paid ads like Google Ads and Meta Ads for me?
    Yes. We specialize in running targeted ad campaigns across platforms.
  • How many posts per month do you create for social media?
    Typically, 12–14 high-quality posts (including reels and static designs).
  • Can you guarantee leads or sales from digital marketing campaigns?
    We guarantee optimized campaigns for the best results, but actual leads depend on market, budget, and competition.
  • Do you design brand identities like logos and brochures?
    Yes. We offer complete branding services along with marketing.
  • How often will I receive reports on ad performance and ROI?
    You’ll get regular reports with insights, tracking, and suggestions for improvement.
  • What’s the difference between a static and a dynamic website, and which is better for me?
    A static site is simple with fixed content, while a dynamic site lets you update blogs, FAQs, or products easily. We’ll recommend what best suits your business.
  • Do you design mobile-friendly and responsive websites?
    Yes. All our websites are fully responsive and optimized for mobile, tablet, and desktop.
  • Can you integrate my website with payment gateways or CRMs?
    Definitely. We connect websites with CRMs, payment systems, APIs, and other tools you use.
  • How secure will my website be against hacking or data loss?
    We use SSL certificates, encryption, and regular updates to ensure maximum security.
  • How long does it take to design and launch a new site?
    Depending on complexity, it usually takes 3–6 weeks for standard websites and longer for advanced projects.
  • Do you provide website hosting and ongoing maintenance?
    Yes. We offer hosting, performance monitoring, backups, and regular maintenance packages.
  • How can a chatbot actually help me generate leads?
    It collects customer details during conversations and passes them to your sales team instantly.
  • Will the chatbot be available 24/7 for my customers?
    Yes. It works round the clock, ensuring you never miss a query.
  • Can the chatbot handle multiple languages, including Arabic?
    Yes. Our bots support multilingual conversations, including Arabic and English.
  • How personalized can chatbot conversations be for my business?
    We train it with your products, FAQs, and tone so it feels authentic to your brand.
  • Does the chatbot integrate with my CRM and website?
    Yes. It seamlessly connects with CRMs, websites, and other tools.
  • Can I update or train the chatbot myself after setup?
    Yes. We give you an easy-to-use panel to manage responses and updates.
  • Is it capable of booking appointments and handling inquiries?
    Yes. It can schedule appointments, take bookings, and log service requests.
  • How can an AI CRM help my business compared to a traditional CRM?
    AI CRM automates lead capture, analysis, and follow-ups—saving time and increasing conversions.
  • Can I manage both sales leads and employees in one system?
    Yes. Our CRM includes both lead management and HRM modules.
  • Is the CRM customizable for my industry needs?
    Absolutely. You can mix and match modules based on your business.
  • How easy is it for my team to learn and use the dashboard?
    Our dashboards are user-friendly, with role-specific views and training provided.
  • Can I get real-time reports and analytics for better decision-making?
    Yes. You’ll have access to real-time performance, sales, and employee productivity reports.
  • Does your CRM integrate with my existing website and tools?
    Yes. We ensure smooth integration with your site and other platforms.
  • Will my financial data (invoices, payments) be secure inside the CRM?
    Yes. We use advanced security and role-based access to keep data safe.
  • How long will it take for my business to appear on the first page of Google?
    SEO is long-term. Most businesses see results in 6–12 months depending on competition and effort.
  • What’s the difference between on-page and off-page SEO?
    On-page focuses on your website (content, keywords, structure). Off-page builds authority with backlinks and signals from outside sources.
  • Do you help with creating content that boosts SEO rankings?
    Yes. We optimize content and can also create blogs, articles, and landing pages to rank better.
  • How do backlinks actually help my business grow online?
    Quality backlinks build trust with search engines, improving your rankings and visibility.
  • Will I see reports to track SEO progress each month?
    Yes. We provide detailed monthly reports on rankings, traffic, and improvements.
  • Can SEO really bring in leads, or is it only about visibility?
    SEO drives qualified traffic, meaning more visitors with buying intent—leading to real sales and leads.
  • Can you improve local SEO for businesses targeting specific regions?
    Yes. We optimize Google Business Profiles and create localized content to attract customers in your area.